Get Your CRM
Chores Done

Pipedrive shouldn’t feel like a second job. We take care of admin, automation, and reporting so your team can stay focused on selling

Talk to a Pipedrive Expert

Let us manage the tech behind your CRM, so your sales team never skips a beat.

Tasks We Can Help You With

Pipedrive administration

Ideal for existing Pipedrive users who want to improve efficiency and get more out of the platform.
Learn more on our services page.

– Manage and optimize your current Pipedrive account.

– Create custom reports and performance dashboards.

– Build and maintain Zapier integrations.

– Design and maintain Pipedrive automations.

– Set up and manage custom items (custom fields, activities, lost reasons and etc.).

– Deliver live training sessions (full platform or specific features).

– Onboard new team members.

Pipedrive implementation

Best for teams new to Pipedrive and looking to set up the system properly from day one.
Learn more on our services page.

Includes everything in Administration, plus:

– Full CRM setup from scratch

– Up to 10 hours of expert implementation work

Our work process

1. Learn Your Process

We start with a workshop to map your workflow, goals, and pain points. This ensures your Pipedrive setup fits how your team actually sells.

2. We Build, Automate Your CRM

From pipelines to custom fields, reports, and integrations. We set up and automate your CRM to run smoothly in the background.

3. Train & Support Your Team

Once everything is live, we provide hands-on training so your team can confidently use the system.

Our delivery process

1. Support via Slack

We set up a shared Slack channel with your team, so you can easily ask questions, request changes, or flag any issues.

2. Weekly Reports

Every week, we check your Pipedrive setup for issues. We will data hygiene, automation errors, and more and send you a short report so you're always in the loop.

3. Monthly call

Once a month, we hop on a short call to review results, get your feedback, and suggest improvements.

Testimonials

Joe Steinmetz,
Sarka Sheet Metal
Much Needed & Glad We Did

We hadn't used a CRM in many years and Pipedrive had many more features than our previous platform. While it isn't hard to set-up, it does take some time and there are pros/cons for various settings. We would have figured out those pros/cons over time but it was nice to bounce ideas off CRM and ask them what best practices were. For us, this was the classic case of "we don't know what we don't know." As we got deeper into the platform we would find more questions. Ultimately, we are going to use CRM for another month or two after the implementation for ongoing support.

Selma Studer,
Capital Department
Great to Work with - Highly Recommend!

We had a great experience working with Maxim from CRM Craft. We are first-time Pipedrive users, so Max and his team were instrumental in getting us set up for our use case - managing multiple pipelines across different customers. Max was highly professional, responsive, and helpful throughout our entire engagement, and CRM Craft's Pipedrive expertise was a major asset. I would highly recommend him and CRM Craft!

Sufian Zaman,
Ironlight
CRM Craft are the Best!

Max and his team helped get everything implemented just the way I needed and thoroughly trained our team on each feature. They were a tremendous help and I feel our CRM would not be this good without them.

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Team

Max Wright,
Co-founder & CEO

🚀 Sales, Account Management and Training

– Built support teams
– 11+ years in Pipedrive in different roles
– Worked in multiple start-ups

LinkedIn

Inês Batata,
Key Account Manager

🚀 Account Management and Training

– 7 years in Pipedrive
– Customer Support, Training, Community Building
– Experienced in customer relations

LinkedIn

Mark Kofman,
Co-founder

🚀 CRM Add-ons

– Pipedrive partner since 2012
– Founder of the most popular Pipedrive add-on Import2
– 20 years in business in the US

LinkedIn

Frequent Questions

What does CRM Craft actually do?

We help businesses get the most out of Pipedrive — whether you're just getting started or need expert support to manage and optimize your existing setup. We offer both one-time implementation and ongoing CRM administration services.

How much do your services cost?

We offer two core pricing models:

Implementation Package – $1,250 for 10 hours of expert setup, training, and migration

Ongoing CRM Assistant – $1,000/month for continuous admin support, automation, reporting, and moreNeed something custom?

Just reach out, and we can tailor a package to fit your needs.

What’s included in the 10-hour implementation package?

We cover everything needed to get Pipedrive set up properly: data import, pipeline configuration, custom fields, permissions, basic automations, dashboards, integrations, and live training. You can view the full breakdown [link to our services page] or ask us for a custom plan.

Do you offer custom solutions or extra hours if needed?

Yes — if your project requires more than 10 hours, we can provide additional hours or transition you to our ongoing support plan.

Who on our team would work with you?

Typically, we work closely with sales leaders, CRM admins, or operations managers. If you don’t have an in-house CRM expert, we can serve as your dedicated team.

Can you build automations and integrations?

Absolutely. We specialize in building automations in Pipedrive and integrations using tools like Zapier or Make.com to connect your CRM with apps like Google Sheets, Mailchimp, QuickBooks and more.

Do you help with reporting and dashboards?

Yes! We’ll set up custom dashboards and reports that give you visibility into deal progress, team performance, and conversion rates. We can also integrate with Databox for advanced reporting.

Will you train our team?

Yes — we provide live training sessions tailored to your setup. We can cover Pipedrive basics, automation, reporting, and team-specific workflows.

Do you work with clients outside our country or time zone?

Yes! We work with clients globally and are flexible with meeting times across time zones.

Book a
discovery call

Talk to a Pipedrive Expert

Let’s fix or launch your Pipedrive setup